Shipping policy

Shipping

For your protection and ours, orders are only delivered to the address that verifies with your financial institution. Orders will not be held at UPS or other freight company station or hub for customer pick-up or will-call.

When you place an order with FUCOPRO.com, you will see shipping and delivery dates, based on the availability of your items and the shipping options you choose.

Shipping costs for orders from FUCOPRO.com depend upon the methods and options you choose.

Please also note that the shipping rates for many items we sell are weight-based. All weights are rounded up to the next full pound. We currently offer the following shipping options:

Continental USA
Ground (No PO or FPO boxes)
3 Day Delivery
2nd Day Air
Next Day Air
USPS PO Box - FPO/APO Parcel Post
Freight Truck (oversized items marked with * Must Ship Via Truck)

Alaska, Hawaii, Puerto Rico, Guam and Virgin Islands
2nd Day Air (Please allow an additional 24 hours for delivery)
Next Day Air (Please allow an additional 24 hours for delivery)
USPS PO Box - FPO/APO Parcel Post
Air Freight (oversized items marked with * Must Ship Via Truck). Please call us at +1(800) 915-2293 or email us for a quote.


Heavier items are identified with the words "Must Ship Via Truck" in our product displays. These items may increase your shipping charges.

Need to ship to other International destinations? Call us at +1(800) 915-2293 or email us.


Shipments to Alaska and Hawaii: Shipments to Alaska and Hawaii are shipped via Next Day Air or Second Day Air service. Please allow an additional 24 hours for delivery. Please call +1(800) 915-2293 for shipping quotes on oversized items.


See International Orders (below) for information on shipping.

Free Shipping Rules & Restrictions

  • If a product displays "This Item ships for FREE", that product receives FREE Ground Shipping regardless of its price.
  • If a product has the link: "Qualifies for FREE Shipping on Web orders", that product is ELIGIBLE for Free Ground Shipping on orders that reach the minimum amount.
  • Free shipping only applies to orders placed on our website. Orders placed by phone do not qualify for free shipping.
  • If you qualify for FREE Ground Shipping but your order also contains one or more ineligible items, you'll be charged shipping fees for those ineligible items.
  • FREE Ground Shipping excludes certain oversized and/or overweight items marked with "This Item must ship by Truck" and or those products that do not include the link "This Item ships for FREE" or "Qualifies for FREE Shipping on Web orders".
  • FREE Ground Shipping is not available for orders using a Purchase Order, International orders, shipments to P.O. or APO boxes or to addresses outside the Continental US.
  • We reserve the right to end or change this free shipping offer at any time.

Have other shipping questions? Call us at +1(800) 915-2293 outside the USA or email us. 

International Orders Terms and Conditions

International Shipping Terms and Conditions Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Prices and Exchange Rate: Prices shown in currencies other than US Dollars are estimates based on current exchange rates. We will charge your credit card in US Dollars on the day your order is shipped, and the conversion to your local currency will be done at the prevailing rate by your credit card issuer.

Payment: All payments must be received in U.S. dollars. We accept money orders, wire transfers and preprinted checks. We do not accept international credit cards.

U.S. Power / Voltage: Products are U.S. models and may have power/voltage requirements different from that of the destination country.

International Shipping Fees, Import Duties and Taxes: All International shipments will be charged postage costs calculated by weight and destination. FUCOPRO.com's prices do not include customs fees, taxes and tariffs for shipments outside the United Sates and Canada. Customers outside of the United States and Canada may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be.

International Returns or Packages Refused: If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for all the shipping costs relating to the shipment. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.

Your Country's Custom and Import Policies: Please note: It is important for you to become familiar with the Customs policies for your specific country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you're importing to can result in your order incurring high import duties, delivery being delayed, or the order being returned to us. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products. Additionally, when ordering from FUCOPRO.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you reside and are receiving the goods. Any fees charged to FUCOPRO.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only. FUCOPRO will not mark your parcel as a "gift", declare a value lower than the actual price paid, or otherwise prepare false customs information.

Current countries we ship to:

USA (including all military bases abroad)
Australia
Brazil
Canada
Chile
Japan
Mexico
New Zealand
Peru
Russia
South Korea
Taiwan
Vietnam
All other US Territories

For other payment options, shipping questions or other assistance placing an order, please e-mail or call +1(800) 915-2293.